27 June 2022
This is the accessibility statement of the organisation City of Lappeenranta, Vitality and Urban
Development, Greenreality services.
The service to which the accessibility statement pertains
This accessibility service pertains to the service futureenergysolutions.fi and was last updated on 28 June
- The service is governed by the Act on the Provision of Digital Services (306/2019), which requires
public online services to be accessible.
We have assessed the accessibility of the service ourselves. - Conformity status
This website meets the requirements laid down in the Act on the Provision of Digital Services (306/2019).
The website has been implemented in accordance with the A and AA levels of the WCAG 2.1 guidelines. - Inaccessible content
The content of the online service has been designed in accordance with the requirements of the Act.
Feedback on any deficiencies observed can be provided in accordance with the instructions in Section 3.
This statement was last reviewed on 27 June 2022. - Feedback and contact information
Feedback on the accessibility of the service can be sent by e-mail to the address
saavutettavuus@lappeenranta.fi.
The City of Lappeenranta processes the feedback submitted through the service. Every person providing
feedback will be contacted within 14 days of submitting the form. - Implementation procedure
Users of the website can lodge complaints or clarification requests with the Regional State Administrative
Agency for Southern Finland with regard to the fulfilment of the accessibility requirements concerning the
futureenergysolutions.fi online service.
Contact information for the supervisory authority:
Regional State Administrative Agency for Southern Finland
Supervisory unit for accessibility
www.saavutettavuusvaatimukset.fi
saavutettavuus@avi.fi
Telephone number (exchange) +358 (0)295 016 000